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Maitre d’Hotel, Cruise Ship

 – Overall responsibility for all food and beverage services including dining room, bars, alternative food outlets and buffet operations.

– Creates, schedules and oversees procedures for Head Waiters and Food & Beverage Supervisors.

– Assigns and rotates waiter stations and Lido duties.

– Arranges table assignments and handles dining adjustments requested by Guests.

– Works closely with the Executive Chef to create and maintain good relations between the Galley and the Dining Room Staff and to provide quick, efficient service, in order to avoid food waste and prevent negative comments from the guests.

– Provides the Executive Chef and the Staff/1st Purser Food & Beverage with immediate feedback on Guests’ appreciation for service and for food.

– Oversees daily work duties and schedules, monitors and minimizes overtime while evaluating work performance for all Food & Beverage service staff, in accordance with Princess policies.

– Monitors special requests, diets and events such as birthdays and anniversaries.

– Ensures that training for Food & Beverage service staff is implemented and maintained.

– Responsible for meeting/exceeding the budget for the revenue/sales of wine/beverages in all areas supervised.

– Ensures that payments of tips/wine sales are properly accounted and signed for.

– Ensures that Food & Beverage staffs comply with all Princess policies and procedures.

– Responsible for public relations with Guests.

From (Hcareers.com)

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