Senior Manager, Commercial Operations – Bahamas

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• Owns the Revenue and Sales targets for Grand Bahama and Bimini

• Drives local implementation of sales and service strategy

• Local execution and implementation of Sales and service initiatives

• Executes local initiatives with full engagement of Commercial and Technical teams across the business

• Build local team capability and sales and service culture

• Duty of care for all Island employees under control

Main Responsibilities/Activities
1. Build detailed appreciation of customer profile in area under management to drive sales and service opportunities

2. Executes local Retail strategy including flagship store implementation and development

3. Build new business opportunities and in area under management

4. Leverages the promotion and sales initiatives to drive local business and revenue generation

5. Build and implement using the BTC model(s) a customer experience in line with “fit for competition” standard and vision

6. Drive sustained achievement of KPI’s for area under management including service delivery and networks performance.

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