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Guest Services Manager, Cruise Ship

Responsibilities include (but are not limited to):
• Continually develop original and fresh techniques to enhance the guest service onboard
• Use guest feedback and ratings to establish a positive culture throughout the guest services team
• Enforce organizational policies and procedures of monetary items regarding the Front Desk
• Develop and promote success of the management and supervisory teams onboard
• Enforce the delivery of standards, efficiencies, services and quality within the guest services department onboard
• Perform related duties as required

 

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