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Guest Services Manager, Cruise Ship

Responsibilities include (but are not limited to):
• Continually develop original and fresh techniques to enhance the guest service onboard
• Use guest feedback and ratings to establish a positive culture throughout the guest services team
• Enforce organizational policies and procedures of monetary items regarding the Front Desk
• Develop and promote success of the management and supervisory teams onboard
• Enforce the delivery of standards, efficiencies, services and quality within the guest services department onboard
• Perform related duties as required

 

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Bar Manager, Cruise Ship

Responsibilities include but are not limited to:
• Ensures the smooth running of the department on a day-to-day basis
• Improves and maintains sales and profitability and reduces/eliminates guest complaints
• Approves and oversees all bar requisitions, inventories, bar par levels, transfers, cocktail parties, time and locations, cost control, opening/closing bar hours, and working schedules
• Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment
• Provides all bar sales and cost reports
• Directs, coaches, supports, supervises and evaluates the performance of all direct reports
• Responsible for the upkeep and maintenance of all ships’ bars, lounges, service bars and bar storage areas http://ow.ly/dXFvr

Pastry Chef, Jamaica

The ideal candidate must
• Have at least three years experience
• Have the ability to lead, motivate and work well within a team
• Have the ability to meet deadlines and work well under pressure
• Be flexibility, have Positive work ethics and attitude
• Have the ability to work on own initiative and must be creative
• Possess excellent skills in producing show pieces — including chocolate, pastillage and sugar
• Have good communication skills and must be able to conduct on the job and classroom style training, should be able to train local unqualified staff
• Have buffet design skills
• Be classically trained on basic Pastry skills and recipes

 

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Director of Human Resources, Grenada

Key Responsibilities and Accountabilities:

• Oversees the effective implementation of human resource policies, programmes and practices
• Work with Human Resources Committee of the Authority to develop strategic work plans and policies for the body
• Create strategic recruitment and selection plans for the Authority
• Develops and implements compensation strategies and structures that align with the Authority’s goals and complies with applicable policies, local laws and regulations
• Oversees training initiatives to address current capabilities and future training needs of staff
• Leads the planning, development, implementation and maintenance of the performance management system
• Directs a process of organizational development that addresses issues such as succession planning, human resource development, key employee retention, work flow efficiency and change management
• Formulates and recommends human resources policies and objectives for the Authority that will conduce to a positive employer-employee relationship and promote a high level of employee morale and motivation
• Coordinates the administration, negotiation and implementation of all contracts with employee representatives

 

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Onboard Training Specialist, Cruise Ship

The Training Specialist is part of an onboard two trainer team that execute training designed by headquarters. She or he oversees ship training center. Conducts general training courses including but not limited to Hospitality, Company Orientation, Ship Familiarization, Management Training, and Customer Service Training. Responsible for all related record keeping.

Coordinate and assist with company recognition programs, including Vacation Hero
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

Requirements:
* At least 2 years of training experience, preferably in a hospitality environment.
* Platform and stand up training experience required.
* Management level experience in providing training preferred.
* Exceptional verbal and written English communication skills.

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Food & Beverage Manager, Bahamas

Caribbean Jobs Online

Duties and Responsibilities:
The food and beverage manager job duties are as follows:
• Maintains responsibility for sales, expenses and profits goals as outlined in the food & beverage department operating plans/budgets, while promoting the company goals of customer service and satisfaction, team work, reporting requirements and financial performance.
• Assist in planning and implementing of procedures for special group events and banquet functions
• Fulfills the objectives of increased sales in the areas of group sales, corporate clients, banquets and meetings
• Implement a sales plan of action including in-house request, booking appointment, outside sales, efforts, guide site inspections and researching sales leads as necessary
• Provides daily, weekly, monthly reports and other reports required

Skills and Specifications:
• A food and beverage manager hob skills needed to efficiently work in this field include:-
• Ensuring that each guest receives consistent services and products

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Front Office Agent, Jamaica

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The Senior Legal Officer is the primary legal advisor to the College and handles all legal matters affecting the institution.

The Senior Legal Officer represents the institution, provides advice to reduce risk from legal action and is ultimately responsible for supporting the business of the College by providing analysis and legal opinions on matters impacting the fulfillment of the College’s mission.

The successful candidate will:
Information and Advice
• Advise the President, faculty and staff on legal matters arising out of the conduct of their professional duties
• Provide advice and information to college employees on college policies and procedures and legal matters that arise out of the employee’s conduct of his/her duties.
• Advise on student conduct, activities and other matters including immigration, insurance and privacy issues, ensuring close collaboration with relevant faculty and administrative staff in the process
• Provide advice on issues arising from actual or anticipated lawsuits

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