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Help Desk Coordinator, Cuba

Caribbean Jobs Online

Under direction of the Enterprise Desktop Support Manager, the candidate shall provide help desk coordination support tasks, including but not limited to:

– Act as the single point of contact for all incidents and service requests for the Information Systems Department.
– Receive incident reports and service requests from users via email, telephone or in person.
– Ensure that received information is adequate for first level troubleshooting of the matter.
– Maintain physical records necessary for service requests.
– Communicate with the user when an incident has been resolved.
– Perform initial user account creation in Active Directory.
– Utilize the established knowledge base to resolve repeat incidents, preventing needless incident elevations
– Other service desk coordination duties as assigned by the Enterprise Desktop Manager.

Qualifications:

EDUCATION/SKILLS: High school education or GED and 1 year of related experience.

REQUIRED SKILLS: Candidate must possess excellent organizational, interpersonal, communication and team-oriented skills and must have experience in MS Word, Excel, PowerPoint, and Outlook. This individual must have the ability to apply job skills and company policies to complete all tasks. Successful candidate must have the ability to interact professionally with various levels of personnel, clients and customers. U.S. Citizenship is required. Favorable results are required to support this contract. Position also requires background verifications, which may consist of education, employment, credit, criminal and driving records, depending on nature of position. Favorable results are required for employment.

CANDIDATE MUST POSSESS AN ACTIVE SECRET SECURITY CLEARANCE AND U.S. PASSPORT.


http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6649

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Hardware Specialist, Cuba

Caribbean Jobs Online

Major Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status. May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications. Uses established detailed guidelines and assists higher level technicians with on-site installations. Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support. Follows detailed administrative procedures and processes support requests accurately and in a timely manner. Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance. Attends training sessions as required (DoD, Service, MTF, and/or Corporate). Participates in special projects/data calls as required, under close supervision, that enhance the quality or efficiency of the Support service.


http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6503

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Food & Beverage Manager, Caribbean

 As the Food & Beverage Manager you will assume full responsibility for the department whilst reporting straight into the General Manager. Your main focus in the initial stage will be to set up service procedures to five star levels along with identifying suppliers so that the opening gets off to an exceptional start. With this in mind, experience of the Caribbean will be looked upon favourably along with new opening experience of a five star resort property. Excellent knowledge of food & beverage concepts is also a must, as you will have direct involvement in concept work. This is a hands on role and upon opening you will be expected to be very front facing and will require your wit and charm to reflect the quality of your product. A fabulous package reflects this rewarding role.

Person Specification

· Caribbean Experience Essential
· Knowledge of Food & Wine Essential
· 5 Star Background Essential
· Opening Experience Preferable
· Fluent English Essential

From (Caribbean Jobs Online)

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Maitre d’Hotel, Cruise Ship

 – Overall responsibility for all food and beverage services including dining room, bars, alternative food outlets and buffet operations.

– Creates, schedules and oversees procedures for Head Waiters and Food & Beverage Supervisors.

– Assigns and rotates waiter stations and Lido duties.

– Arranges table assignments and handles dining adjustments requested by Guests.

– Works closely with the Executive Chef to create and maintain good relations between the Galley and the Dining Room Staff and to provide quick, efficient service, in order to avoid food waste and prevent negative comments from the guests.

– Provides the Executive Chef and the Staff/1st Purser Food & Beverage with immediate feedback on Guests’ appreciation for service and for food.

– Oversees daily work duties and schedules, monitors and minimizes overtime while evaluating work performance for all Food & Beverage service staff, in accordance with Princess policies.

– Monitors special requests, diets and events such as birthdays and anniversaries.

– Ensures that training for Food & Beverage service staff is implemented and maintained.

– Responsible for meeting/exceeding the budget for the revenue/sales of wine/beverages in all areas supervised.

– Ensures that payments of tips/wine sales are properly accounted and signed for.

– Ensures that Food & Beverage staffs comply with all Princess policies and procedures.

– Responsible for public relations with Guests.

From (Hcareers.com)

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