Assistant Store Manager, Puerto Rico

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The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.

Summary of Essential Job Functions:
– Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
– Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
– Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
– Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
– Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
– Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.

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