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Store General Manager, Puerto Rico

The Store General Manager manages a store within the standard operating platform to achieve maximum profitability, while maintaining a positive employee environment, customer satisfaction and loyalty, while demonstrating the company values and business image of the company. Provides leadership to the entire store staff.

Basic Qualifications:
– 5+ yrs Retail Management (General Store Manager or Multi–Unit Manager)/Leadership experience – Big Box
– Responsible for 81+ people
– Directly responsible and held accountable for annual revenue, operating budget, or profit & loss dollars of $21+ million
– 2 yrs sales related experience

 

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Premier Field Engineer, Puerto Rico

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the Windows client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and Escalation Engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24×7 and professionally communicating to all parties involved.

 

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Environmental Affairs Manager, Puerto Rico

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Administers and manages the site’s EHS Multimedia Pollution Prevention; Control and Abatement Programs and its elements to effectively minimize unreasonable risks to life, human health and the environment. Analyzes and supervises the analysis of the implementation of new technology transfers to the site to insure in coordination with other EHS functions, that all multimedia environmental regulatory issues are considered and resolved in compliance with all applicable rules and regulations. Revises and approves modification requests of existing process/equipment to insure that no regulatory issue remains outstanding with the implementation of such modifications. Revises and approves, as required, master log sheets, SOPs, MCCFs, CARs from the EHS perspective to assess if all relevant and appropriate administrative and engineering controls are addressed. Conducts and supervises accident/incident investigations to determine causes and trends and to develop measures to prevent recurrence. Inspects or tours the site to detect existing or potential EHS hazards and recommends corrective or preventive measures where indicated. Assists in EHS training, inspections and self assessments and communicates findings through the generation of summary reports and procedures to increase and promote EHS awareness and compliance.

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Finance Manager, Puerto Rico

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Accept the leadership challenge to actively partner with both the operating teams and Area VP to continuously provide the critical information, unbiased facts, risks and opportunities and ownership/championing of action planning to enhance growth and operating results while relentlessly providing the controllership guidance to ensure absolute financial integrity. The incumbent supervised Puerto Rico accounting group.

Job Responsibilities:
* Develop and implement annual operating plan and monthly forecasts to accurately reflect current expectations of the business.
* Collaborate and develop strong relationships with business leaders to set action plans to achieve annual operating plan; engages daily as co-leader of the business team.
* Develop financial presentation package for review with Senior Leadership and various business partners on a periodic basis.
* Develop working capital targets for the business units and coordinate with various business functions on operating plans to ensure successful achievement of targets.
* Prepare and review dashboards and ad hoc analysis to determine methods of increasing operating productivity through revenue generation, margin expansion and/or cost control.
* Prepare and review on an ongoing basis the profitability of the various business segments, customers, categories and/or products. Provide recommendations to increase profitability.
* Review and develop the financial justification for various capital or operating investments.


http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6658

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Human Resources Department Supervisor, Puerto Rico

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The Human Resources Department Supervisor will report directly to the Store Manager and work closely with the store team on all HR functions and responsibilities. The primary day to day purpose and focus of this position is largely dictated by season and on the immediate needs of the business.

Responsibilities:

Staffing
· Work with the Store Manager and Assistant Managers to develop hiring strategy to ensure staffing levels are maintained and to minimize hourly turnover
· Source, screen and interview applicants using the competency based interview guidelines found in hiring guide and through the group interview process
· Review and maintain Applicant tracking system
· Regularly schedule external recruiting in various selling oriented organizations to attract top talent
· Maintain store staffing to numbers required by store staffing model

Development:
· Conduct on-board orientation of new Team Members. Ensure use, execution, maintenance and administration of the on-boarding process through the learning management system.
· Lead the training and development of all Team Members to ensure compliance to the company’s service/product knowledge and selling skills training standards
· Deliver and follow-up on various product knowledge learning initiatives rolled out throughout the year
· Responsible for the tracking of all required training through the R Learning System.


http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6553

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Assistant Store Manager, Puerto Rico

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http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6509

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.

Summary of Essential Job Functions:
– Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
– Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
– Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
– Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
– Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
– Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.

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Customer Service Specialist, Puerto Rico

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The most important part of providing exceptional customer service for the worlds largest consumer electronics retailer is offering the very best experience to our customers! Our cashiers are the very face of Best Buy, and their performance has a huge impact on customer perceptions. That’s why we choose our cashiers carefully. Only the most personable, eager and detail-oriented among us will do. As a Customer Service Specialist / Cashier you will provide friendly, fast and accurate processing of customer related transactions including, but not limited to; sales transactions, financing, returns, exchanges, and service requests. You will ensure customer concerns and needs are met, and although sales will not be your primary function, you will assist in achievement of store and department sales and customer care goals by helping to ensure each customer understands the additional solutions Best Buy offers to help them get the most out of their purchases, such as Black Tie Protection and Best Buy Reward Zone.

To ensure your success, you will be supported with an intensive orientation and ongoing training program to help you achieve great results.
You will have the opportunity to develop your communication skills, detail orientation and build on your natural talents and strengths in a high-energy, value-based environment.

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6478

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