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Premier Field Engineer, Puerto Rico

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the Windows client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and Escalation Engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24×7 and professionally communicating to all parties involved.

 

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Sales Associate, Puerto Rico

Caribbean Jobs Online

Key Responsibilities:
– Relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs
– Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customer can make informed decision to complete their purchase
– Utilize all relevant sales tools to drive profitable growth
– Leverages on-line resources, tools, and peer knowledge to self train
– Attends and participate in all required trainings and meetings
– Understands and executes store shrink plan

Basic Qualifications:
– 6 months of retail sales or customer service experience
– This isn’t a desk job! Lifting up to 50 lbs., standing and moving up to 100% of the time
– At least 16 years of age

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6477

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