Human Resources Department Supervisor, Puerto Rico

The Human Resources Department Supervisor will report directly to the Store Manager and work closely with the store team on all HR functions and responsibilities. The primary day to day purpose and focus of this position is largely dictated by season and on the immediate needs of the business.

Responsibilities:

Staffing
· Work with the Store Manager and Assistant Managers to develop hiring strategy to ensure staffing levels are maintained and to minimize hourly turnover
· Source, screen and interview applicants using the competency based interview guidelines found in hiring guide and through the group interview process
· Review and maintain Applicant tracking system
· Regularly schedule external recruiting in various selling oriented organizations to attract top talent
· Maintain store staffing to numbers required by store staffing model

Development:
· Conduct on-board orientation of new Team Members. Ensure use, execution, maintenance and administration of the on-boarding process through the learning management system.
· Lead the training and development of all Team Members to ensure compliance to the company’s service/product knowledge and selling skills training standards
· Deliver and follow-up on various product knowledge learning initiatives rolled out throughout the year
· Responsible for the tracking of all required training through the R Learning System.

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