Senior Associate, Enterprise Support, Bahamas

In this role the Senior Associate perform installations and maintenance on CISCO Enterprise Systems/networks. The Senior Associate also ensures that all tasks and actions relating to service delivery to Enterprise customers are delivered in accordance with plan and to required standard.

Accountabilities:
-provides proactive approach to tasks associated with service delivery to all customers in scope
-provides facilitation and team work in approach with account managers, overall enterprise team in delivery to customer
-performs analysis of customer data (switch; pabx; data) to drive proactive and excellent service to all KPI’s

Main Responsibilities/Activities
o Assist the Manager with planning, supervision, training, performance reviews and implementation of goals for the unit.
o Address all customers in a professional and courteous manner Be an effective member of the Enterprise Support team
o Assist in the production of KPI reports

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Business Analyst/Database Administrator, Bahamas

Role and Responsibilities:
• Liaise with software vendor
• Diagnose issues
• Programming and testing
• Troubleshoot and testing
• Troubleshoot problems with existing program
• Produce reports
• Produce comprehensive documentation as required
• User support
• Qualifications and Skills
• Bachelor Science Degree in Computer Science or related field
• Four (4) years programming experience
• Knowledge of database structure
• Strong interpersonal and organizational skills and attention to detail
• Initiative and ability to assume additional responsibilities
• Four years programming in a COBOL environment
• Experience using CL, PDM

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Franchise Sales & Operations Manager, Bahamas

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6520

Main Responsibilities/Activities
• Identification of key stakeholders within the sector to target with regard to promotion of the franchise model. These vary dependent on the institutional drivers but could include managers and other stakeholders across the business.
• Undertake sales visits to promote the benefits of the franchise model to potential stakeholders and attending the appropriate conference/networking opportunities to reach the target audience.
• Development of appropriate franchise marketing materials for web interfaces, promotional literature and mail-shots.
• Identify strategic locations within the Bahamas that calls for BTC presence that could be offered to a potential Franchisee
• Build sales and revenue projection models to ensure a solid business plan exists for potential partners
• Ensure all logistic and supply chain implemented combined with well documented processes, policies and procedures.
• Report weekly and monthly on agreed KPI’s combined with recovery plans if unfavorable.

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Senior Manager, Commercial Operations – Bahamas

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6518

Accountabilities
• Owns the Revenue and Sales targets for Grand Bahama and Bimini

• Drives local implementation of sales and service strategy

• Local execution and implementation of Sales and service initiatives

• Executes local initiatives with full engagement of Commercial and Technical teams across the business

• Build local team capability and sales and service culture

• Duty of care for all Island employees under control

Main Responsibilities/Activities
1. Build detailed appreciation of customer profile in area under management to drive sales and service opportunities

2. Executes local Retail strategy including flagship store implementation and development

3. Build new business opportunities and in area under management

4. Leverages the promotion and sales initiatives to drive local business and revenue generation

5. Build and implement using the BTC model(s) a customer experience in line with “fit for competition” standard and vision

6. Drive sustained achievement of KPI’s for area under management including service delivery and networks performance.

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Business Development Manager, Bahamas

Responsibilities:
• Selling health, group and credit life insurance, and group pensions to small and medium size employers
• Generating and developing leads into qualified opportunities
• Employ multiple methods to gain leads for potential business
• Championing public relations and brand development initiatives
• Driving business development initiatives creating a local network
• Exploring other potential products for development
• Maintaining lasting business relationships with new and existing clients

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6453

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Programmer, Bahamas

Primary Responsibilities
• Confirms projects requirements by reviewing program objectives, inputted data, and output requirements with clients
• Arrange project requirements in programming sequence by analyzing requirements, preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter
• Encodes project requirements by converting work flow information into computer language
• Confirms program operation by conducting test, modifying program sequence and/or codes
• Writes operating instructions for users
• Maintains historical records by documenting program development and revisions

Knowledge & Skills
• BA/BS degree, information systems/technology
• General programming skills
• Analytical and problem solver
• Software debugging, documentation, and testing
• Working knowledge of the IBM iSeries and windows platforms
• Software design, software algorithm design, development

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