Guest Services Manager, Cruise Ship

Responsibilities include (but are not limited to):
• Continually develop original and fresh techniques to enhance the guest service onboard
• Use guest feedback and ratings to establish a positive culture throughout the guest services team
• Enforce organizational policies and procedures of monetary items regarding the Front Desk
• Develop and promote success of the management and supervisory teams onboard
• Enforce the delivery of standards, efficiencies, services and quality within the guest services department onboard
• Perform related duties as required

 

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Onboard Training Specialist, Cruise Ship

The Training Specialist is part of an onboard two trainer team that execute training designed by headquarters. She or he oversees ship training center. Conducts general training courses including but not limited to Hospitality, Company Orientation, Ship Familiarization, Management Training, and Customer Service Training. Responsible for all related record keeping.

Coordinate and assist with company recognition programs, including Vacation Hero
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

Requirements:
* At least 2 years of training experience, preferably in a hospitality environment.
* Platform and stand up training experience required.
* Management level experience in providing training preferred.
* Exceptional verbal and written English communication skills.

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2nd Housekeeper, Cruise Ship

As second house-keeper you will be responsible for housekeeping related activities in all guest area including staterooms, crew accommodation and public areas.

You will lead a team of stateroom hosts and oversee the cleanliness and upkeep of up to 175 suites.

You will ensure reporting of all maintenance issues and inspect completion in timely manner.

Profile:
• Minimum of 2 years housekeeping management experience on ships.
• Management experience working with a multinational Staff/Crew.
• Computer literacy

Salary: To be discussed at interview

Contracts: 4 months on / 2 months off?

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Onboard Inventory Manager, Cruise Ship

Mission: To effectively manage and account for all Hotel Department store areas onboard the vessel, including the central hotel stores, food provision areas and cellar stores. Responsible for inventory transactions, stocktaking and providing support and guidance to operational shipboard departments.

Education/Experience:
• Degree in Hotel Management/Hospitality Management preferred, although appropriate experience in lieu thereof is sufficient.
• Two years experience as a Provision Master, with at least one full year as 2nd Provision Master in bar stores and one full year in food stores or equivalent experience.
• Must have successfully held a supervisory position.

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Training and Development Manager, Cruise Ship

We are currently searching for Training and Development Managers to join our team. This position is a four month onboard contract followed by two months paid vacation before returning for another four months. Potential candidates must have a minimum of two years proven Training and Development experience.

Responsibilities include, but are not limited to:
• Provide professional internal consulting that creates measurable performance solutions and long-term growth and development for all Royal Caribbean employees
• Confer with management to gain knowledge of specific work
• Maintain training records of the staff
• Consult with management to conduct training and development needs analysis that identifies what knowledge and skills of officers, staff and crew need to perform at or above our brand performance standards
• Full accountability for the execution and delivery of the New Hire Welcome and Orientation programs for all new shipboard employees joining the company
• Audit and prepare reports for shore side and shipboard management of employee training
• Conduct training sessions covering specified areas such as on-the-job training, diversity, harassment, ethics, guest service, sales techniques, health and safety practices, public relations, refresher training, leadership and managerial training, and promotional development
• Monitor and report employee progress during training periods

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6610

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Waiter, Cruise Ship

We are searching for an experienced Waiter to join the high quality team onboard one of our 6* Cruise Ships.

Candidates will require a minimum of 2 years experience in a quality branded 5* hotel or Michelin standard restaurant. Hospitality education and or/apprenticeship is preferred.

All candidates are required to have fluent English as well as at least one of the following: German, French, Italian, Spanish or Portuguese.

Contracts will be for 6 months, earning a tax free salary, with accommodation and meals provided. If you are passionate about service and love to travel, this could be the opportunity you are looking for.

All candidates must be aged 21 years or over.

http://www.caribbeanjobsonline.com/candidate/vacDetails2.asp?vacID=6538

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